Terms of service
TERMS OF SERVICE
Last updated: September 2026
Welcome to 4X4 Adventure. These Terms of Service govern your use of our website and the purchase of products from 4X4 Adventure.
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service.
1. ABOUT 4X4 ADVENTURE
4X4 Adventure provides automotive, 4WD, off-road and related products through our online store.
Our website is: 4x4adventure.co.nz
We reserve the right to update, modify or discontinue products, services or features on our website at any time.
2. ONLINE STORE TERMS
By using our website, you agree that the information you provide to us is accurate and complete.
You must not use our website or products for any unlawful purpose or in violation of any applicable laws or regulations.
We reserve the right to refuse service or cancel orders where we reasonably believe there has been fraudulent, abusive or unlawful activity.
3. PRODUCTS AND PRODUCT INFORMATION
We make every effort to ensure that product descriptions, specifications, images and pricing displayed on our website are accurate.
However, product colours may appear differently depending on your device or screen.
Product specifications, availability and pricing may change without notice.
We reserve the right to correct errors, inaccuracies or omissions relating to product descriptions, pricing, promotions and availability.
4. PRICING AND PAYMENTS
All prices displayed on our website are in New Zealand Dollars (NZD) unless otherwise stated.
Payment must be successfully completed before an order is processed and dispatched.
We reserve the right to correct pricing errors. If a pricing error affects your order, we may contact you before processing the order or cancel the order and provide a refund where payment has already been made.
5. ORDERS
After placing an order, you may receive an order confirmation email. This confirmation does not necessarily mean that your order has been accepted or dispatched.
We reserve the right to cancel or refuse an order where reasonably necessary, including where:
- A product is unavailable.
- There has been a pricing or product information error.
- Payment cannot be successfully processed.
- We reasonably suspect fraudulent activity.
- The order cannot reasonably be fulfilled.
If we cancel an order after payment has been received, we will provide an appropriate refund.
6. SHIPPING AND DELIVERY
Shipping times are estimates and may vary depending on location, courier services, product availability and circumstances outside our control.
We are not responsible for delays caused by courier companies, weather events, customs processes or other circumstances outside our reasonable control.
Please ensure that your delivery address is accurate when placing an order.
For more information, please refer to our Shipping Policy.
7. RETURNS AND REFUNDS
Returns and refunds are handled in accordance with our Returns & Refunds Policy and applicable New Zealand consumer law.
Nothing in these Terms of Service is intended to limit or exclude any rights you may have under the Consumer Guarantees Act 1993 or other applicable New Zealand laws.
8. PRODUCT INSTALLATION AND USE
Some automotive and 4WD products may require correct installation to operate safely and properly.
Customers are responsible for ensuring that products are suitable for their intended vehicle or application unless we have specifically confirmed compatibility.
We recommend professional installation where appropriate.
You must follow all relevant installation instructions, safety requirements and applicable laws when using products purchased from 4X4 Adventure.
9. VEHICLE COMPATIBILITY
It is the customer's responsibility to check that a product is compatible with their vehicle before purchasing unless compatibility has been specifically confirmed by 4X4 Adventure.
If you are unsure whether a product is suitable for your vehicle, please contact us before placing your order.
10. MODIFICATIONS AND OFF-ROAD USE
Some products sold by 4X4 Adventure may be intended for off-road use, competition use or specific applications.
Customers are responsible for ensuring that any modifications made to their vehicle comply with applicable New Zealand laws, regulations, safety requirements and vehicle certification requirements.
4X4 Adventure is not responsible for ensuring that a customer's vehicle modifications are legal for road use.
11. INTELLECTUAL PROPERTY
All content on the 4X4 Adventure website, including text, logos, graphics, images and branding, is owned by or licensed to 4X4 Adventure unless otherwise stated.
You may not copy, reproduce, distribute or use our content without permission.
12. LIMITATION OF LIABILITY
To the extent permitted by applicable law, 4X4 Adventure will not be liable for indirect, incidental or consequential losses arising from the use of our website or products.
Nothing in these Terms of Service limits or excludes liability where doing so would be unlawful under New Zealand consumer law.
13. THIRD-PARTY SERVICES
Our website may use third-party services, payment providers, applications or links to other websites.
We are not responsible for the content, policies or services provided by third-party websites or providers.
14. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time.
Any changes will take effect when the updated Terms of Service are published on our website.
15. GOVERNING LAW
These Terms of Service are governed by the laws of New Zealand.
Any disputes will be handled in accordance with applicable New Zealand law.
16. CONTACT US
If you have any questions about these Terms of Service, please contact us through our website:
4X4 Adventure
📧 Email: [4x4adventure@gmail.com]
🌐 Website: 4x4adventure.co.nz